• Seattle, WA, USA
  • Salary
  • Full Time

We were recently honored to be named one of the Best Places to Work in Seattle (#4!), so check us out!

A Seattle-based SaaS company, Zipwhip is modernizing the texting medium by adding text messaging to existing landline, VoIP and toll-free phone numbers. Zipwhip pairs direct network connectivity with easy out-of-the-box software, so businesses of any size can give customers the choice to "text or call" and handle two-way text conversations at scale. 


Do you constantly redesign everyday products in your head? Do you understand the difference between creativity and innovation? If you didn't know the difference, did you look it up and identify yourself as an innovator? When someone shows you something innovative do you wish you'd thought of it first? Are you an early adopter? Do you love leading brilliant people across multiple disciplines and getting them to follow your strategy? Are you energized with the responsibility for a product's success but none of the authority to tell people what to do? Do you sweat the small stuff but keep your eye on the big picture? If you answered "yes" to all of the above, then Zipwhip needs you!


  • Curate and prioritize product ideas and requirements through qualitative and quantitative analyses, AB testing, and customer research
  • The success, measured in revenue, of the Zipwhip business text messaging product within an industry vertical (e.g., insurance, health care, financial services, etc.)
  • Understand your industry vertical better than anybody at Zipwhip including workflows, buyer and user personas, technology and distribution partners, and competition.
  • Become an expert and evangelist for how business text messaging can transform an industry
  • Own the vertical product strategy & roadmap to deliver delight to our users while continuing to grow the business
  • Lead cross-functional teams of engineering, business intelligence, UX, Design, Sales, Customer success, marketing to deliver features from conception to launch
  • Be hands on: write user requirements and epics, analyze customer and competitive data, and take ownership to ensure we ship a high-quality product
  • Be responsible for communicating all aspects of your product to the entire company
  • Work with the sales channel to assist with key accounts and evangelize products


  • 5+ years in a Product or Program Management role
  • Bachelor's degree, MBA preferred or equivalent experience
  • You have experience delivering mobile (native & web) products
  • You are proficient with agile software development practices
  • You have excellent verbal & written communication skills
  • You have experience building products for businesses both large and small
  • You believe that working in a diverse environment creates better products
  • You champion the cause of our customers
  • You are relentlessly resourceful and find a way to advance your product's agenda every single day
  • When you run into a wall, you find any way to get past it while making sure your team is with you.
  • You don't shy away from conflict and relish finding win-win solutions
  • You take risks: measured, managed and frequently successful
  • You lead a matrix team with respect
  • You are ambitious
  • You do what's right for Zipwhip
  • You have a record of delivering initiatives from concept through completion

We offer:

  • Competitive salary and equity
  • Complimentary access to a fitness center
  • Company-wide Friday lunches catered from local restaurants
  • Full benefits package including medical, dental, vision and life insurance as well as matching 401k
  • Complimentary shuttle access to office from King Street Station and Ferry Terminal
  • Ideal location in SODO neighborhood (across the street from Safeco Field!)
  • Stipend for transportation and cell phone

 **At this time, we do NOT offer Visa sponsorship**

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