• Seattle, WA, USA
  • Salary
  • Full Time

We were recently honored to be named one of the Best Places to Work in Seattle (#4!), so check us out!

A Seattle-based SaaS company, Zipwhip is modernizing the texting medium by adding text messaging to existing landline, VoIP and toll-free phone numbers. Zipwhip pairs direct network connectivity with easy out-of-the-box software, so businesses of any size can give customers the choice to "text or call" and handle two-way text conversations at scale. 


Do you have an innate skill at making complex problems simple? Are you continually learning new technologies and management techniques? Would co-workers say you are an expert in Agile and Lean Program Management but not constrained by it? Do you enjoy negotiating between multiple stakeholders to arrive at the best decision for the company, even if everyone isn't happy? Do you love creating order out of chaos? Do you revel in turning teams into successful product execution machines? If you answered "yes" to all of the above then Zipwhip needs you!


  • Negotiate with multiple Product Managers to translate vertical product requirements and epics into horizontal product features and stories.
  • Own the continual definition and communication of the product roadmap
  • Define and organize the most efficient and creative method for building technical products
  • Track, run, and troubleshoot day-to-day meetings and processes
  • Collaborate with team members on development, testing, design and spec issues
  • Obtain cost estimates, and provide issue and risk identification.
  • Track project metrics and broadcast status and driving decision-points when necessary
  • Manage design and technical implementation reviews
  • Play the dual role of Zipwhip and customer advocate
  • You define the process and expectations, trust people to do the right thing, and manage by exception
  • Think creatively about solving challenging business and technology problems
  • Able to understand the balance between deadlines and doing what's


  • Seven or more years' experience as a PM/PdM/PjM/PO in the software or web services industries
  • Experience with AWS and Azure a plus
  • Managed a major software/service release cycle (e.g. story writing, running bug triage meetings, setting schedules, prioritizing features)
  • Ability to coordinate the work of several projects in a program using agile and lean program management
  • A Degree in a technical field or equivalent years of experience
  • Experience working with contractors engineers, testers, developers, agencies, etc
  • Experience prioritizing requirements, writing detailed functional specifications and coordination of cross-team efforts
  • Understanding that perfection is the enemy of innovation but is always the goal
  • Ability to teach a course on the software development life cycle
  • You believe that working in a diverse environment creates better products
  • Experience shining light on ambiguous information and processes in order to clearly communicate program status
  • Extra points if you have both startup experience and have worked at a big company with good development processes.

We offer:

  • Competitive salary and equity
  • Complimentary access to a fitness center
  • Company-wide Friday lunches catered from local restaurants
  • Full benefits package including medical, dental, vision and life insurance as well as matching 401k
  • Complimentary shuttle access to office from King Street Station and Ferry Terminal
  • Ideal location in SODO neighborhood (across the street from Safeco Field!)
  • Stipend for transportation and cell phone

  **At this time, we do NOT offer Visa sponsorship**

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